Bestbooks Accounting Platform

Last Updated: 05.01.2026

Introduction

Bestbooks (“Bestbooks”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal data.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you access or use our online accounting platform, websites, applications and related services (collectively, the “Services”).

This Privacy Policy is prepared in accordance with:

• the Law of the Republic of Azerbaijan “On Personal Data”;

• applicable international data protection standards, including GDPR principles.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Data controller

The data controller for the purposes of applicable data protection laws is:

Bestbooks

Registered address: Rustam Rustamov str. 76, app. 138, Baku, Azerbaijan AZ1018 (VÖEN 1603936931)

Email: privacy@bestbooks.az

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Categories of personal data

We may collect and process the following categories of personal data:

• Identification data: name, surname, username;

• Contact data: email address, phone number, postal address;

• Account data: login credentials, account settings;

• Financial and accounting data: transaction records, invoices, bank account information (provided by you), any finance, bank, accounting and tax dates;

• Technical data: IP address, device identifiers, browser type, log files;

• Usage data: interaction with the Services, features used;

• Communications: customer support requests, chat transcripts, feedback.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Purposes of processing

We process personal data for the following purposes:

• providing and operating the Services;

• creating and managing user accounts;

• processing payments and accounting operations;

• customer support and technical assistance;

• fraud prevention and security;

• improving and developing our Services;

• legal compliance and enforcement of agreements.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Legal grounds for processing

Personal data is processed on one or more of the following legal bases:

• your explicit consent;

• necessity for performance of a contract;

• compliance with legal obligations;

• legitimate interests of Bestbooks, provided they do not override your rights.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Disclosure of personal data

We may share personal data with:

• service providers acting on our instructions (processors);

• payment service providers;

• professional advisors;

• public authorities where required by law;

• third parties with your explicit consent.

We do not sell personal data.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

International data transfers

Where personal data is transferred outside Azerbaijan, such transfer is carried out only where:

• adequate protection is ensured;

• explicit consent is obtained;

• other lawful safeguards permitted by Azerbaijani law apply.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Data retention

Users' personal data is stored only on servers located within the territory of the Republic of Azerbaijan in accordance with the requirements of the Law of the Republic of Azerbaijan "On Personal Data" and is not transferred to foreign countries.

We retain personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, including providing the Services, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements.

Retention periods depend on the nature of the personal data and applicable legal requirements. In particular:

• Account and profile data is retained for the duration of an active user account.

• Financial, accounting, and transaction data may be retained after account termination where required by applicable accounting, tax, or financial legislation.

• Communications and customer support records may be retained for a limited period to address inquiries, ensure service quality, and for audit or dispute-resolution purposes.

• Technical and usage data is generally retained for a shorter period, unless required for security, fraud prevention, or system integrity.

Where personal data is no longer required, it is securely deleted or anonymized, unless retention is required or permitted by law.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Data subject rights

Subject to applicable data protection laws, you have the following rights in relation to your personal data:

• Right of access – to obtain confirmation as to whether your personal data is processed and receive a copy of it.

• Right to rectification – to request correction of inaccurate or incomplete personal data.

• Right to erasure – to request deletion of your personal data where legally permissible.

• Right to restriction of processing – to request limitation of processing in certain circumstances.

• Right to object – to object to processing based on legitimate interests.

• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.

• Right to lodge a complaint – with the competent data protection authority.

Requests to exercise your rights may be submitted by contacting us at privacy@bestbooks.az.

For security reasons, we may need to verify your identity before processing your request. We will respond within the timeframes required by applicable law.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Security

We implement appropriate technical and organizational security measures, including encryption, access controls, staff training and industry standards such as ISO 27001 where applicable.

Bestbooks Accounting Platform

Last Updated: 05.01.2026

Cookies

We use cookies in accordance with applicable law. Non-essential cookies are used only with your consent.